Melia Madrid Serrano Amenities photoMelia Madrid Serrano Exterior photoMelia Madrid Serrano Exterior photo
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From344US$ /night
Check-in
30Apr2026Select date
Check-out
01May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Claudio Coello 139, Madrid, Spain, 28006
-
Close to the Salamanca district
Great
8.7
8.8
/10
4.0
4.1
/5

Rooms

Meliá Madrid Serrano offers a variety of room types, including the 22 m² The Level Room and the expansive 50 m² Level Junior Suite. Each room includes large windows that provide views over Diego de León and Claudio Coello Streets or quiet patios. The Level Premium enhances the experience with exclusive services and a private lounge for guests.

Location

Situated in the prestigious Salamanca district, the hotel places guests near upscale shopping and major cultural landmarks. The proximity to popular museums and dining establishes the hotel as an ideal starting point for exploring Madrid. Guests can venture directly into the urban landscape, enjoying the vibrant atmosphere of Spain's capital city.

Dining

Arado Grocery & Restaurant offers a continuous dining experience featuring traditional Spanish dishes with contemporary techniques. Guests can savor a variety of innovative menu options in a setting designed to enhance their culinary experience. The restaurant operates 24/7, accommodating both early risers and late-night cravings.

Wellness & Recreation

The hotel includes a rooftop pool that provides a refreshing retreat amidst the city skyline. Guests also have access to a 24-hour gym equipped with modern fitness equipment. These amenities help guests maintain their wellness routine while enjoying their stay.

Business Facilities

The hotel features 11 meeting rooms with a total area of 550 m², fully equipped with innovative technology for various events. Adaptable spaces can accommodate up to 300 guests, making it suitable for conferences and social gatherings. Personalized service and advanced audiovisual equipment enhance the effectiveness of every event held in the hotel.

Highlights

Location: Salamanca district, near popular museums

Rooms: The Level Junior Suite with spacious layouts

Dining: Arado Grocery & Restaurant open 24/7

Business: 11 meeting rooms accommodating 300 guests

“This property stands out for its location in the upscale Salamanca district, appealing especially to business travelers due to its proximity to offices and the allure of nearby shopping. The Level experience, with its quiet rooms and terrace, adds a layer of exclusivity; however, standard rooms may be subject to noise. It's a solid choice for those prioritizing location and premium amenities, provided room selection is carefully considered.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Premium Double or Twin Room
2 persons
270 sq. feet 
2 Single beds
Shower
Heating
Melia Room Patio Garden View
2 persons
240 sq. feet 
1 King-size bed
Shower
Heating
Melia Room Exterior View
2 persons
240 sq. feet 
1 King-size bed
Shower
Heating
Triple Room
2 persons
280 sq. feet 
1 King-size bed
Shower
Heating
Click button to see more rooms
Show all rooms
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Seasonal outdoor pool
  • Sun loungers
  • Sun terrace
  • Leisure/ TV room
  • Solarium
  • Public Bath

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Mirror
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

At Melia Madrid Serrano, dining transforms into a delightful journey through international cuisines with a focus on authentic local flavors. Guests can relish in the vibrant atmosphere while indulging in thoughtfully crafted dishes that cater to every palate, ensuring a memorable experience in the heart of Madrid's Salamanca district.
Melia Madrid Serrano Restaurant photo
Melia Madrid Serrano Restaurant photo
Melia Madrid Serrano Restaurant photo

ARADO GROCERY & RESTAURANT

International with local Spanish influences
Ambiance
A modern setting that combines sophisticated comfort with an open kitchen, offering a glimpse into the culinary creations.
Key Offerings
Signature dishes include the exquisite 'pork with black-garlic' from the 'XXI Century Retro Kitchen,' alongside a variety of vegetarian, vegan, gluten-free, and dairy-free options. Guests can unwind at The Level Lounge for delightful drinks and tapas throughout the day.
Reservation
Recommended for dining during peak hours.
Open daily from 07:00 AM to 01:00 AM.

Melia Madrid Serrano Location

Claudio Coello 139, Madrid, Spain, 28006
Map view
Claudio Coello 139, Madrid, Spain, 28006
Nearby
Museum
Museo Lazaro Galdiano
500 ft
Museum
Museo Arte Publico
1200 ft
Restaurants
Restaurante Ronda 14
400 ft
Calle General Oraa 25
Restaurante Bibey
100 ft
Calle Claudio Coello 114
Ha-Long by Cafe Saigon
700 ft
Calle Velazquez 87
Najera
300 ft
Calle Claudio Coello 116
Tasca La Farmacia
400 ft
Calle de Diego de Leon 9
Marieta
1800 ft
44 Paseo de la Castellana
Odds Serrano
700 ft
Calle Serrano 110
Asador de Aranda
600 ft
Calle Diego de Leon 9
Explore Madrid
Explore Madrid Nearby
Top Attractions
Activities
Dining
Entertainment
Museo Lazaro Galdiano
Museo Lazaro Galdiano
2 minutes' walk
An art museum featuring an impressive collection of paintings and antiquities, with beautiful gardens to unwind.
Museo Sorolla
Museo Sorolla
10 minutes' walk
The home and studio of painter Joaquín Sorolla, showcasing his works and charming gardens ideal for art lovers.
Prado National Museum
Prado National Museum
30 minutes' walk
One of the world's premier art galleries, housing masterpieces by Velázquez, Goya, and Bosch, with free admission on select nights.
El Retiro Park
El Retiro Park
25 minutes' walk
A large and popular park in the city center, perfect for strolls, boating on its lake, and admiring various sculptures and gardens.
Cycling at Madrid Rio
15 minutes' drive
Rent a bike and ride along the scenic banks of the Madrid Rio, offering beautiful views and parks along the way.
Guided Yoga Sessions
10 minutes' walk
Relax with guided yoga classes in nearby parks, suitable for all levels. Seasonal offerings available; check local schedules.
Tapas Tour at Calle Ponzano
20 minutes' walk
Explore Madrid's culinary scene with a guided tapas tour, tasting local delights in vibrant neighborhood bars.
Thrilling Escape Rooms
15 minutes' drive
Experience adrenaline at local escape rooms where teams solve puzzles to escape. Booking recommended for peak times.
Restaurante Bibey
Restaurante Bibey
1 minute' walk
Casual dining spot offering delicious Mediterranean dishes, perfect for families. Reservations recommended for peak times.
Tasca La Farmacia
Tasca La Farmacia
2 minutes' walk
Ambitious tapas bar with a cozy atmosphere and creative small plates. Vegetarian options available.
Ha-Long by Cafe Saigon
Ha-Long by Cafe Saigon
3 minutes' walk
Authentic Vietnamese cuisine in a chic setting, featuring fresh spring rolls and flavorful pho.
Restaurante Ronda 14
Restaurante Ronda 14
2 minutes' walk
Popular fusion restaurant blending Canarian and Japanese flavors, reservations recommended for busy evenings.
Teatro Amaya
20 minutes' walk
Live theater venue showcasing various performances, including musicals and plays, family-friendly shows available.
Café Central
30 minutes' walk
A lively jazz club known for its great live music atmosphere, hosting nightly performances in an intimate setting.
Sala BarCo
15 minutes' drive
Popular venue for local bands and dance parties, offering a vibrant nightlife experience for all ages.
Plaza de Santa Ana
27 minutes' walk
A lively square surrounded by bars and cafes, perfect for enjoying live music or outdoor dining in the evenings.
Tips on navigating the city
City Centre
Madrid30 min  ·  1.6 mi
Airports
Adolfo Suarez Madrid-Barajas (MAD)29 min  ·  11.9 mi
Underground
Nunez de Balboa5 min  ·  1400 ft
Ruben Dario6 min  ·  1700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-12:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in public areas for free.
Breakfast
At the hotel Melia Madrid Serrano guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian
Number of floors:
7
Number of rooms:
449
Former name
Melia Galgos

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the hotel's excellent and varied breakfast, featuring both continental options and Spanish dishes. The spacious and clean rooms are a highlight, and the hotel's location allows easy access to shopping areas and many tourist attractions, often within walking distance, although some may find the walk a bit long. While most find it good value for money, a few guests have noted the absence of in-room coffee machines, with only soluble coffee available.
Show moreShow less
Review score
Based on 1188 verified reviews
8.6/10
Great
88%
Recommend
Breakfast
9.4/10
Location
9.2/10
Value for money
8.1/10
Paid Wi-Fi
8.5/10
Pros
Great location
Clean hotel
Delicious food
Cons
Bad smells
Substandard service
Rude staff
Guest reviews
based on 1188 reviews
8.6/10
based on 273 reviews
4.5/5
based on 3185 reviews
8.7/10
hudson from canada
Family with children
standard double or twin room
3 nights in November 2025
|
Reviewed:February 04, 2026
8.8/10

a solid stay

helpful stafffresh pastriesstocked minibartemperature control
I found the staff quite helpful, especially with directions, and they always had a smile. The breakfast included fresh pastries, eggs, and fruit. i liked that my room had a minibar stocked with water and juice. It was a relief after a long day. also, the location provided easy access to nearby shops.
I had some issues with the room's temperature control. It was difficult to adjust, and the room felt either too hot or too cold
Service
9/10
They were prompt and efficient. the reception staff was available 24/7, ensuring assistance was always accessible, which i found reassuring.
Rooms
8/10
The room included a tv with international channels and a work desk. The bed was comfortable, and the soundproofing worked well. the bathroom had complimentary toiletries.
Dining
9/10
The breakfast buffet featured a variety of hot and cold options. The restaurant offered a menu with both local and international cuisine. the bar served cocktails and snacks in a relaxed atmosphere.
Location
10/10
The hotel is close to several metro stations, facilitating easy access to other parts of the city. There are many restaurants and cafes within walking distance. the area felt safe and well-lit at night.
Facilities
8/10
The gym had a selection of cardio equipment and free weights, so i managed to keep up with my workout routine. Free wifi was available throughout the hotel. there is a business center equipped with computers and printers.
0 Helpful
|
Show less
Jacob from United Kingdom
Couple
Premium Double or Twin Room
3 nights in November 2025
|
Reviewed:February 02, 2026
9/10

a romantic respite

ideal locationsuper clean room
The location proved ideal for exploring local shops. it offered convenient access to cultural sites. I did appreciate the hotel's commitment to cleanliness. My room was always super clean. the bed was comfortable.
0 Helpful
Martin from Germany
Family with children
standard double or twin room
3 nights in November 2025
|
Reviewed:January 31, 2026
9/10
good qualityeasy accessgreat location
The breakfast was good quality. i found taxi access to and from the airport easy. the location is great. It is close to both calles serrano and velazquez!!!
the bed was very small and not very comfortable.
0 Helpful
Jason from Australia
Couple
Standard Double or Twin Room
5 nights in November 2025
|
Reviewed:December 10, 2025
7/10
good locationdelicious breakfasthelpful staffmissing amenitiesoverpriced foodexpensive bar
The hotel is in a very good location. I could reach shopping areas easily. The breakfast had delicious choices. The staff was kind.
My room lacked basic amenities such as an iron. There was no wine bottle opener. I had to pay extra for delivery of these items if requested. The bar and food also felt overpriced.
0 Helpful
Amelia from United Kingdom
Couple
Premium Double or Twin Room
4 nights in November 2025
|
Reviewed:December 06, 2025
9/10
regional productsrooftop bar
the breakfast buffet had many options and products from the region. the hotel bar and rooftop were pleasant.
the bed was quite small and not very comfortable.
0 Helpful
naomi from israel
Family with children
premium double or twin room
3 nights in November 2025
|
Reviewed:November 19, 2025
9/10

wonderful experience!

varied breakfastquality itemhelpful staff
the breakfast had great variety and quality items. reception staff at the level were helpful. the general staff was courteous.
0 Helpful
Hudson from Canada
Couple
premium double or twin room
4 nights in October 2025
|
Reviewed:November 13, 2025
7/10

a decent stay

good breakfast buffetspacious lobbyhelpful staffused cupsdirty glasseshousekeeping oversight
the breakfast buffet was quite good. the lobby was spacious and comfortable. the staff members i encountered were very helpful, they are pleasant people to be around.
Housekeeping left used cups and glasses in my room. I found this unhygienic. these items were not replaced with clean ones unless i specifically asked. the room was cleaned well, but this detail was consistently overlooked.
0 Helpful
FAQs
About Melia Madrid Serrano
What is the location of Melia Madrid Serrano in relation to key landmarks?
The hotel is located in the affluent Salamanca district, 2 km from Bernabéu Stadium and within a 10-minute metro ride to the city center.
What on-site dining options are available at Melia Madrid Serrano?
The hotel features the Arado Restaurant, which offers an all-day dining concept with a modern twist on traditional recipes.
Does Melia Madrid Serrano offer business facilities?
The hotel provides 11 meeting rooms with a capacity of up to 300 people, suitable for conferences and events.
What amenities can guests expect in their rooms at Melia Madrid Serrano?
Rooms include air conditioning, a flat-screen TV with satellite channels, Wi-Fi, a mini-fridge-bar, and premium toiletries.
Is there a pool available at Melia Madrid Serrano?
Guests can enjoy a seasonal rooftop pool with sun loungers and beautiful city views.
What other amenities does Melia Madrid Serrano provide for guests' convenience?
Additional amenities include a fitness centre, on-site car parking, and a 24-hour front desk.
What are the check-in and check-out times at Melia Madrid Serrano?
Check-in is at 15:00 and check-out is at 12:00.
How far is the nearest metro station from Melia Madrid Serrano?
Rubén Darío Metro Station is located 200 m from the hotel.
What restaurants are located near Melia Madrid Serrano?
Nearby restaurants include Isabella Restaurante, Restaurante Ronda 14, and Ha-Long by Cafe Saigon, all within 0.5 km.
Is breakfast available at Melia Madrid Serrano?
A varied buffet breakfast is available for an additional charge of 30 EUR.

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